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Indian DC-1 connectivity issue
Oct 02 at 10:12pm IST
Resolved
Oct 02 at 10:12pm IST
Update @ 14:35 UTC: All sites have now been assigned new IPs. If you do not use our nameservers please check the IP address shown in your cPanel account if you need to update DNS.
Update @ 21:30 UTC: We have adjusted the system to change the main outbound IP (sites are unaffected by this). If you are still seeing any issues please raise a ticket and we can assist.
Due to censorship by the Indian government we believe one Indian transit provider TATA has blocked an IP on this server. Traffic levels to the system are mostly unaffected however if you cannot reach the server please raise a ticket and currently we are migrating your account to a new system while we work to fix the block.
Affected services